Refund policy

RETURN & EXCHANGES

/ ONLINE RETURNS

Returns are available world-wide.

Depending on your country of origin, you will be able to:

Process it with our partner carrier (Correos / UPS / DHL). Countries eligible:

• Spain (Mainland & Balearic Islands)
• Portugal
• European Countries: Belgium, France, Germany, Italy, Luxembourg, Netherlands, Austria, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia & Sweden
• International Countries: United Kingdom, United States, Malaysia, Singapore, South Korea & United Arab Emirates

Ship it on your own:

• Spain (Canary Islands, Ceuta & Melilla)
• Europe: Norway, Switzerland, Georgia, Iceland, Moldova, Montenegro, Serbia, Ukraine, Armenia, Albania, Bosnia & Herzegovina, Monaco
• Canada, Mexico, Rest of the World

/ ONLINE EXCHANGES

Exchanges are ONLY available for the following countries:

• Spain (Mainland & Balearic Islands)
• Portugal
• European Countries listed above
• International Countries: United Kingdom & United States

/ RETURN & EXCHANGE PRICING

Partner Carrier (Correos / UPS / DHL):

• Spain (Mainland & Balearic Islands): Returns: 4 € / Exchanges: 4 €
• Portugal: Returns: 4 € / Exchanges: 4 €
• European Countries: Returns & Exchanges: 10 €
• United Kingdom: Returns: 15 £ / Exchanges: 10 £
• United States: Returns: 15 $ / Exchanges: 10 $
• Malaysia, Singapore, South Korea & UAE: Returns & Exchanges: 30 €

Ship on your own: Cost depends on the selected shipping company.

To carry out your Return or Exchange, please use the following link: CLICK HERE

RETURN & EXCHANGE CONDITIONS

Items purchased from GNG.LA must be returned unused, unwashed and in perfect condition, free from stains, odours or any signs of wear, and with all original tags and packaging, within 14 days of delivery or in-store purchase.

Swim briefs and any underwear cannot be returned or exchanged.

Shipping fees from the original order are non-refundable.

Thanks for choosing GNG.LA – s